The Hamburg Süd group has an integrated Quality, Environmental and Safety Management System in accordance with the ISO 9001 / ISO 14001 standard and the ISM Code. In the realm of container shipping the Hamburg Süd group offers both port-to-port and door-to-door connections within its range of services. The many and varied transshipment options provide the customer with a comprehensive range of transport services in the field of container liner shipping. In tramp shipping the company operates in the areas of tanker and bulk shipping.

Since protection of the environment and of the natural foundations of life is one of the most important issues of our times, Hamburg Süd, as part of the Oetker Group, sees itself as a forerunner in environmental matters. In addition, the satisfaction of the customers lies at the centre of the Quality, Environmental and Safety Management System. This is ensured by the process of continuous improvement in quality and environmental management.

By ensuring the technically flawless condition of the vessels and providing a high standard of initial and further training to employees at sea and ashore, it is the policy of the Hamburg Süd group to operate effective risk management and to protect the lives of seamen with respect to the particular hazards of seafaring and to preserve the property of others from any possible harm.

The standard for the quality of the services provided is determined by the customer. Customer satisfaction for the Hamburg Süd group is thus an obligation that is achieved by meeting all requirements and regularly reviewing them by means of measurement and analysis.

Creating a high degree of awareness and motivation among all concerned is the basis for success and furthers the process of continuous improvement both in the fields of quality and the environment.